Welcome to the Univerbal extended FAQ page!
Below you'll find answers to common questions about the Univerbal app. If you need further assistance, feel free to contact our support team.
Get in touch through 👾 Discord, send an ✉️ email or leave feedback directly in the 📲 app.
We'll get back to you as soon as we can.
General Information
What is Univerbal?
What languages can I learn with Univerbal?
What devices can I use Univerbal on?
How is Univerbal different from other language learning apps?
Getting Started
How do I create an account?
Can I use Univerbal without creating an account?
Subscription and Billing
Is there a free version of Univerbal?
What are the subscription options?
How do I cancel my subscription?
Can I request a refund?
Are there discounts for students or special promotions?
Learning Features
How does Univerbal personalize my learning experience?
Can I practice speaking with a real person?
Can I change the tutor's language?
What types of exercises are available?
Are there flashcards or vocabulary lists?
How can I track my learning progress?
How can I use audio mode in the app for learning while driving?
Technical Support
The app isn’t working properly. What should I do?
How can I reset my password?
I'm having problems with voice recognition. How can I resolve this?
What should I do if I can't find a particular feature?
Is there a way to provide feedback on the app?
How can I enable notifications for the app?
Is there a tutorial for new users?
Common Issues
Why can't I access my old conversations?
What do I do if a particular exercise is too difficult?
Can I delete my account if I no longer want to use the app?